Terms and Conditions dv188 —
Complete Platform Usage Guide

By accessing or using the dv188 platform through any device or channel — including the official website, Android or iOS mobile app, and any related interface — you automatically agree to comply with these Terms and Conditions fully and unconditionally.

If you do not agree with any part of this document, you are advised not to use the dv188 platform. Continued use of the platform following any amendment to the terms constitutes your acceptance of the updated terms.

Dv188 reserves the right to update or modify these Terms and Conditions at any time without prior notice. It is your responsibility to review this page periodically to ensure you are always informed of the terms currently in effect.

To be eligible to register and use the dv188 platform, you must meet all of the following eligibility requirements:

• Aged 18 or above at the time of account registration.
• Not a citizen or resident of any jurisdiction that prohibits participation in online gaming activities.
• Having full legal capacity to enter into a legally binding agreement.
• Have never had an account permanently terminated by dv188 for a terms violation.
• Registering on your own behalf and not on behalf of any third party.

Dv188 reserves the right to request proof of age at any time. If a member is found to be under 18 years of age at the time of registration, dv188 reserves the right to close the account immediately, void all credit balances, and report the incident to the relevant authorities if necessary.

Each individual is only permitted to hold one (1) active account on dv188 at any time. Holding multiple accounts under the same individual — even using different names, phone numbers, or email addresses — is a serious violation of these terms.

During registration, you are required to:

• Providing your full legal name as it appears on your official identification document.
• Using an active mobile number registered in your own name.
• Setting a strong and unique password for your dv188 account.
• Updating your account information if any changes occur, such as your phone number or email.

You are solely responsible for keeping your account login credentials confidential. Any activity that occurs within your account is your responsibility, unless you have promptly reported any unauthorized access to the dv188 support team.

Dv188 supports a wide range of local Malaysia payment methods including FPX, Touch 'n Go eWallet, Boost, GrabPay, and DuitNow QR. All deposits and withdrawals must use payment methods registered under the same name as the dv188 account holder.

Regarding deposits:

• The minimum deposit is RM 10 for most payment methods.
• Deposits are processed automatically and credited to your account within seconds.
• Dv188 does not charge any processing fees for deposits.
• Any deposit made through a third party or on behalf of another person is prohibited.

Regarding withdrawals:

• The minimum withdrawal is RM 30 for the first request and RM 50 for subsequent requests.
• Withdrawals are processed within 5 to 15 minutes to the registered bank account or eWallet.
• All withdrawal requests are subject to KYC review, which may require document verification.
• Withdrawals may only be made to an account in the same member's name — transfers to third parties are not permitted.
• Dv188 reserves the right to delay withdrawals by up to 72 hours in cases where additional security verification is required.

Dv188 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback bonuses, free spins, and various special promotions tied to festive seasons or specific events.

General terms for all dv188 bonuses:

• Each bonus has a wagering (rollover) requirement that must be met before wins can be withdrawn.
• Wagering requirements, minimum and maximum betting limits, and bonus validity periods will be stated in the specific terms of each promotion.
• Only one bonus may be active at a time unless otherwise stated in the relevant promotion's terms.
• Bonuses cannot be transferred between accounts or directly redeemed for cash.
• Hedge betting strategies aimed at meeting wagering requirements with minimal risk are prohibited.

Dv188 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Any abuse of the bonus system will result in the cancellation of the bonus, associated wins, and potentially the termination of the account.

All games offered on the dv188 platform use Random Number Generator (RNG) technology that has been independently certified by recognized third-party auditing bodies. This ensures every spin, round, or game outcome is entirely random and cannot be predicted or manipulated.

Players are required to comply with the following rules while playing:

• Play only using an account registered in your own name.
• Do not use any unauthorized automation software, bots, scripts, or third-party assistance tools.
• Do not attempt to exploit any bugs or technical vulnerabilities in the games. Any bugs discovered must be reported to support immediately.
• Do not collude with other players to manipulate game outcomes.

In the event of a technical disruption during a gaming session, dv188 will endeavour to restore the account to a fair position based on system records. dv188's decision in such cases is final.

Dv188 is committed to providing a safe, respectful, and enjoyable gaming environment for all members. The following behaviour is strictly prohibited on our platform:

• Using offensive, threatening, or abusive language toward support staff or other members.
• Spreading false or misleading information about dv188 to the public.
• Attempting to access another member's account without authorization.
• Engaging in any activity that could facilitate money laundering or the financing of illegal activities.
• Registering an account using another person's identity or false information.

Dv188 cooperates fully with authorities in investigations related to fraud, money laundering, or any financial crime involving our platform. We reserve the right to freeze accounts and hold funds as part of our cooperation with such investigations.

Dv188 reserves the right to suspend or terminate any member's account at any time and for the following reasons:

• Violation of any section of these Terms and Conditions.
• Fraud, money laundering, or any illegal activity.
• Abuse of the bonus or promotion system.
• Ownership of multiple accounts.
• Failure to meet KYC requirements or provide requested verification documents.
• Requests from authorities or regulatory bodies.

In the event of termination due to a breach of terms, dv188 reserves the right to forfeit all balances in the account, including cash, bonus credits, and pending withdrawals. Members whose accounts are permanently terminated are not permitted to re-register using different information.

Members may also request to close their own account at any time by contacting the dv188 support team via live chat. Account closures requested by members will be processed within 3 business days, with all eligible balances refunded first.

Dv188 shall not be held liable for any losses or direct or indirect damages arising from:

• Scheduled or unscheduled service outages or system maintenance.
• Loss of internet access or connection disruption on the player's end.
• Any game outcome generated by a certified RNG system.
• Third-party actions affecting the security of a player's account due to the player's own negligence.
• Changes in laws or regulations affecting service availability in certain regions.

In all circumstances, the maximum liability of dv188 to any member is limited to the net deposit amount made by that member within the 30 days preceding the claim.

Dv188 takes member privacy very seriously. All personal information you provide during registration and use of the platform is protected under our comprehensive Privacy Policy.

In summary, dv188 is committed to:

• We will not sell, rent, or share your personal data with third parties for marketing purposes without your consent.
• Using 256-bit SSL encryption to protect all data transmissions between your device and our servers.
• Storing your data only for as long as necessary for operational and legal compliance purposes.
• Providing you access to review, update, or request deletion of your personal data.

For full details on how we manage your data, please refer to Privacy Policy dv188 available on our website.

Dv188 believes gaming should remain an enjoyable form of entertainment, not a source of financial stress or personal problems. We provide a range of self-control tools to help our players game responsibly.

Self-control tools available at dv188 include:

• Daily, weekly, and monthly deposit limits that can be set by the player.
• Configurable loss limits to prevent losses from exceeding a level you are comfortable with.
• Session time limits that automatically log you out after a set playing period.
• Temporary self-exclusion (cooling-off) feature ranging from 24 hours to 30 days.
• A full self-exclusion option for those who need a longer break.

If you or someone you know may be experiencing a gambling-related problem, we encourage you to seek help immediately. More information is available on the Responsible Gaming ours.

Dv188 reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Amendments take effect immediately upon posting on our official website. We will endeavour to notify members of significant changes via in-app notifications or email; however, it remains your responsibility to review the terms periodically.

For any inquiries regarding these Terms and Conditions, you may contact the dv188 team via:

• 24/7 live chat available directly on the dv188 platform.
• Email [email protected] for inquiries that require further discussion.
• Section FAQ ours, which covers frequently asked questions from members.

Dv188's Malay-speaking support team is available 24/7 to assist you. We are committed to responding within 15 minutes via live chat for most inquiries.